Updated support documentation.

doc/source/support.rst

@@ -1,7 +1,58 @@
 Support
-==========
+==========  
 
-A mailing list is available on Google Groups.
+Github
+----------------
+
+For crashes and other issues related to the software, 
+you can submit an issue to the 
+`Github repository <https://github.com/NCAR/wrf-python>`_.
+
+This should be used strictly for crashes and bugs.  For general usage
+questions, please use the :ref:`google-group`.
+
+
+Submitting Files
+-------------------
+
+When issues are encountered, we often need to see the file that is problematic.
+As long as the file is not so large that it fills up the FTP server, users 
+can submit files via FTP using the following instructions:
+
+.. code-block:: none
+
+   ftp ftp.cgd.ucar.edu
+   anonymous
+   <use your email address for the password>
+   cd incoming
+   put <your file>
+   put <your file>
+   .
+   .
+   .
+   quit
+   
+.. note::
+   
+   For security reasons, you cannot list the contents of this directory, 
+   and neither can we.  You must tell us the *exact* names of the 
+   files that you uploaded in order for us to retrieve them.
+   
+
+.. _google-group:
+
+Google Group
+---------------
+
+The best way to receive support is to use the 
+`[wrfpython-talk] 
+<https://groups.google.com/a/ucar.edu/d/forum/wrfpython-talk>`_ group on 
+Google. Users can ask usage questions, submit bug reports, make feature 
+requests, etc.  All users of wrf-python are welcome to join.
+
+Below, you can view the most recent discussions:
+
+-------------------------
 
 .. raw:: html