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72 lines
1.8 KiB
72 lines
1.8 KiB
Support |
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========== |
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Github |
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---------------- |
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For crashes and other issues related to the software, |
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you can submit an issue to the |
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`Github repository <https://github.com/NCAR/wrf-python>`_. |
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This should be used strictly for crashes and bugs. For general usage |
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questions, please use the :ref:`google-group`. |
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Submitting Files |
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------------------- |
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When issues are encountered, we often need to see the file that is problematic. |
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As long as the file is not so large that it fills up the FTP server, users |
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can submit files via FTP using the following instructions: |
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.. code-block:: none |
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ftp ftp.cgd.ucar.edu |
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anonymous |
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<use your email address for the password> |
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cd incoming |
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put <your file> |
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put <your file> |
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. |
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. |
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. |
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quit |
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.. note:: |
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For security reasons, you cannot list the contents of this directory, |
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and neither can we. You must tell us the *exact* names of the |
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files that you uploaded in order for us to retrieve them. |
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.. _google-group: |
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Google Group |
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--------------- |
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The best way to receive support is to use the |
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`[wrfpython-talk] |
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<https://groups.google.com/a/ucar.edu/d/forum/wrfpython-talk>`_ group on |
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Google. Users can ask usage questions, submit bug reports, make feature |
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requests, etc. All users of wrf-python are welcome to join. |
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Below, you can view the most recent discussions: |
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------------------------- |
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.. raw:: html |
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<iframe id="forum_embed" |
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src="javascript:void(0)" |
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scrolling="no" |
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frameborder="0" |
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width="700" |
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height="700"> |
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</iframe> |
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<script type="text/javascript"> |
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document.getElementById('forum_embed').src = |
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'https://groups.google.com/a/ucar.edu/forum/embed/?place=forum/wrfpython-talk' |
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+ '&showsearch=true&showpopout=true&showtabs=false' |
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+ '&parenturl=' + encodeURIComponent(window.location.href); |
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</script> |
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